Share:


Defining personnel marketing strategies

    Olena Gladka   Affiliation
    ; Victoria Fedorova   Affiliation

Abstract

The purpose of the study is to develop methodological basis as to the justification and selection of personnel marketing strategy based on logical analysis and systematic approach. The strategy is suggested to be developed taking into consideration external personnel marketing strategy and internal one. The former is based on the capacity of an employer to meet expectations of potential personnel and is aimed at forming enterprise’s external attractiveness as an employer. The latter is based on the capacity of an employer to satisfy expectations of existing personnel and is aimed at forming enterprise’s internal attractiveness as an employer. The choice of strategy is based on the Matrix determining the generalized level of enterprise’s attractiveness as an employer. This Matrix allows identifying nine types of personnel marketing strategies. The content of each type of personnel marketing strategy was substantiated. The main actions contributing to the improvement of level of enterprise’s attractiveness as an employer internally and externally were developed based on the 7Ps personnel marketing mix. Results of this study have theoretical and practical significance. They can be used as basis for further studies, while developed recommendations can be used by a management team for implementation within an enterprise that seeks to develop its employer attractiveness.

Keyword : personnel marketing strategy, personnel marketing, employer’s attractiveness, personnel marketing strategy matrix, 7Ps personnel marketing mix

How to Cite
Gladka, O., & Fedorova, V. (2019). Defining personnel marketing strategies. Business: Theory and Practice, 20, 146-157. https://doi.org/10.3846/btp.2019.14
Published in Issue
Mar 15, 2019
Abstract Views
2410
PDF Downloads
2224
Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

References

Ambler T, Barrow S (1996) The employer brand. The Journal of Brand Management 4: 185-206. https://doi.org/10.1057/bm.1996.42

Arnold J (2018) Creating an optimal employee experience: How to engineer an environment geared to the needs of your most important customers. HR Magazine 63 (5): 76-81.

Backhaus K, Tikoo S (2004) Conceptualizing and researching employer branding. Career Development International 9: 501-517 https://www.researchgate.net/publication/235310489_Conceptualizing_and_researching_employer_branding

Bersin J, Mazor A, Flynn J, Melian V (2017) The employee experi-ence: Culture, engagement, and beyond. 2017 Global Human Capital Trends. Deloitte Insights https://www2.deloitte.com/insights/us/en/focus/human-capital-trends/2017/improving-the-employee-experience-culture-engagement.html

Botha A, Bussin M, De Swardt L (2011) An employer brand predictive model for talent attraction and retention. SA Journal of Human Resource Management 9(1): 1-12 https://sajhrm.co.za/index.php/sajhrm/article/view/388

Chhabra NL, Mishra A (2008 November) Talent management and employer branding: retention battle strategies. The IUP Journal of Management Research 11: 50-61.

Collins CJ, Stevens CK (2002) The relationship between early recruitment-related activities and the application decisions of new labor-market entrants: a brand equity approach to recruitment. Journal of Applied Psychology 87 (6): 1121-1133.https://doi.org/10.1037/0021-9010.87.6.1121

Del Rowe S (2018) An empowered workforce needs a culture of engagement: Employee engagement, employee experience, and employee enablement have to come together. CRM Magazine22 (8): 12-13.

Deloitte (2017) Consulting Company Deloittehttps://www2.deloitte.comEllis RK (2018) Employee experience essentials, TD: Talent De-velopment 72 (12): 23-25.

Gilani H, Cunningham L (2017) Employer branding and its influence on employee retention. The Marketing Review 17 (2): 239-256 https://www.researchgate.net/publica-tion/320104528_Employer_branding_and_its_influence_on_employee_retention_A_literature_review

Gladka O (2013) Otsinka pryvablyvosti pidpryiemstva yak robotodavtsia na rynku pratsi. Ekonomika transportnoho kompleksu 21: 62-72 https://cyberleninka.ru/article/n/otsenka-privlekatelnosti-predpriyatiya-kak-rabotodatelya-na-rynke-truda

Harter J (2018) Design an employee experience that attracts star talent, gallup news service. Business Source Elite, 3-3 https://www.gallup.com/workplace/243206/%20design-employee-experience-attracts-star-talent.aspx

Hays (2017) International recruitment company Hays www.hays-index.comHulce S (2018) Focus on candidate and employee experience: How to attract and retain talent. AMA Quarterly 4 (3): 15-17.

Kotler P (1997) Marketing management. New Jersey: Prentice-Hall.

Kryvoruchko O, Gladka О (2014) Otsinka vnutrishnoi pry-vablyvosti pidpryiemstva yak robotodavtsia. Ekonomika transportnoho kompleksu 24: 104-116 http://nbuv.gov.ua/UJRN/ektk_2014_24_10

Lievens F, Highhouse S (2003) The relation of instrumental and symbolic attributes to a company’s attractiveness as an em-ployer. Personnel Psychology 56: 75-102 https://onlinelibrary.wiley.com/doi/pdf/10.1111/j.1744-6570.2003.tb00144.x

Mandhanya Y, Shah M (2010) Employer branding – a tool for talent management. Global Management Review 4 (2): 43-48.

Maxwell R, Knox S (2009) Motivating employees to “live the brand”: a comparative case study of employer brand attracti-veness within the firm. Journal of Marketing Management 25 (9-10): 893-907. https://doi.org/10.1362/026725709X479282

Minchington B (2011 September) Employer branding without borders: A pathway for corporate success. Journal of Corpora-te Recruiting Leadership: 3-14https://www.ere.net/employer-branding-without-borders-a-pathway-to-corporate-success/Morgan J (2016) What Is employee experience? Forbes https://www.forbes.com/sites/jacobmorgan/2016/04/22/what-is-employee-experience/#153532567386

Morgan J (2018) The technological environment in employee experience. Leader to Leader 2018 (87): 28-35. https://doi.org/10.1002/ltl.20340

Moroko L, Uncles MD (2008 March) Characteristics of successful employer brands. Journal of Brand Management 16 (3): 160-175 https://www.researchgate.net/publication/240644238_Characteristics_of_successful_employer_brandsOxford Economics (2017) Oxford Economics global forecasting and quantitative analysis https://www.oxfordeconomics.com

Potgieter A, Doubell M (2018) Employer branding as a strategic corporate reputation management tool. African Journal of Business and Economic Research 13 (1): 135-155. https://doi.org/10.31920/1750-4562/2018/v13n1a5

Randstad (2017) Randstad Group https://www.randstad.com/

Robertson A, Khatibi A (2013) The influence of employer bran-ding on productivity-related outcomes of an organization. The IUP Journal of Brand Management 3: 17-32.

Seiko A (2018) It’s not a job, it’s an employee experience: To recruit and retain the best workers in the ir markets, Nvidia, Ingersoll Rand and Genentech have all adopted a more holistic approach to employee management, Industry Week/IW. Nov/Dec2018 267 (6): 20-23.

Sutherland MM, Torricelli DG, Karg RF (2002) Employer-of-choi-ce branding for knowledge workers. South African Journal of Business Management 33 (4): 13.

Top Employers (2017) Top Employers Institute https://www.top-employers.com/en/

Universum (2017) Universum company https://universumglobal.com/

Wilden R, Gudergan S, Lings I (2010) Employer branding: strategic implications for staff recruitment. Journal of Marketing Management 26: 56-73 https://www.researchgate.net/publication/247494812_Employer_branding_Strate-gic_implications_for_staff_recruitment_Journal_of_Market-ing_Management_261-2_56-73