Elevating property management in public housing: A systematic literature review
Abstract
Public housing (PH) focuses on assisting low-income households with housing stability. However, the inefficiency of property management in PH gives rise to a range of challenges in both physical and internal operational management, leading to negative stigmatisation towards tenants living in PH. Various initiatives have been launched to address the inefficiencies of property management. This study categorised and elaborated these initiatives under three main categories: reconceptualisation, externalisation, and managerialisation. There is currently no systematic literature review that provides a comprehensive overview of the initiatives aimed at enhancing property management in PH on a global scale, despite the fact that an overwhelming number of initiatives have been proposed in various studies. Therefore, the present systematic literature review was conducted to provide a comprehensive understanding of the existing research and initiatives pertinent to PH property management. This thorough examination will not only inform the current state of property management practices but also provide valuable insights to guide future research endeavours and decision-making processes in this domain. The outcome of this study revealed the positive impact of managerialisation, showcasing its pivotal role in problem identification and as a strategic indicator for proposing solutions aimed at continuous improvement.
Keyword : public housing, property management, reconceptualisation, externalisation, managerialisation
How to Cite
Teo, J. S., Mohd Aini, A., & Zyed, Z. A. S. (2024). Elevating property management in public housing: A systematic literature review. International Journal of Strategic Property Management, 28(4), 234–247. https://doi.org/10.3846/ijspm.2024.21856
This work is licensed under a Creative Commons Attribution 4.0 International License.
References
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Gopikrishnan, S., & Kumar, V. (2019). User centric facility maintenance model for public housing. Facilities, 37(11–12), 839–859. https://doi.org/10.1108/F-09-2018-0110
Gurstein, P. C., Patten, K., & Rao, P. (2015). The future of public housing: Trends in public housing internationally. School of Community and Regional Planning, University of British Columbia.
Huang, Z., & Du, X. (2015). Assessment and determinants of residential satisfaction with public housing in Hangzhou, China. Habitat International, 47, 218–230. https://doi.org/10.1016/j.habitatint.2015.01.025
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Ilesanmi, A. O. (2010). Post-occupancy evaluation and residents’ satisfaction with public housing in Lagos, Nigeria. Journal of Building Appraisal, 6(2), 153–169. https://doi.org/10.1057/jba.2010.20
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Khair, N., Mohd Aini, A., Al, Z., Zyed, S., & Aini, A. M. (2022). Public rental housing (PRH) operational policies and housing pathways in Kuala Lumpur. Planning Malaysia: Journal of the Malaysian Institute of Planners, 20(5), 197–208. https://doi.org/10.21837/pm.v20i24.1197
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Maslow, A. H. (1954). Motivation and personality. Harper & Brothers.
Modell, S. (2005). Performance management in the public sector: Past experiences, current practices and future challenges. Australian Accounting Review, 15(37), 56–66. https://doi.org/10.1111/j.1835-2561.2005.tb00304.x
Mu, S. (2016). Community building in social-mix public housing: Participatory planning of Ankang redevelopment plan. Procedia - Social and Behavioral Sciences, 222, 755–762. https://doi.org/10.1016/j.sbspro.2016.05.155
Muczyński, A. (2016). A comprehensive model of municipal housing stock management. Real Estate Management and Valuation, 24(2), 57–71. https://doi.org/10.1515/remav-2016-0014
Muczyński, A. (2022). Organisational model of municipal housing stock management in the contracting system – A case study of Poland. Land Use Policy, 115, Article 106049. https://doi.org/10.1016/j.landusepol.2022.106049
Mujaheed Hassan, M., Ahmad, N., & Hariza Hashim, A. (2021). A review on housing affordability in Malaysia: Are we doing fine? Malaysian Journal of Consumer and Family Economics, 26, 181–206.
Musa, Z. N., Wan Abd Aziz, W. N. A., Zyed, Z. A. S., Hanif, N. R., Mohd Aini, A., Tedong, P. A., & Sarip, A. G. (2020). Vertical living satisfaction of homeowners in a medium-cost residential building in Klang Valley, Malaysia. Journal of Facilities Management, 18(3), 283–296. https://doi.org/10.1108/JFM-01-2020-0004
Nath, N., & Sharma, U. (2014). Performance management systems in the public housing sector: Dissemination to diffusion. Australian Accounting Review, 24(1), 2–20. https://doi.org/10.1111/auar.12004
Nightingale, A. (2009). A guide to systematic literature reviews. Surgery, 27(9), 381–384. https://doi.org/10.1016/j.mpsur.2009.07.005
Norris, M., & O’Connell, C. (2010). Social housing management, governance and delivery in Ireland: Ten years of reform on seven estates. Housing Studies, 25(3), 317–334. https://doi.org/10.1080/02673031003711535
Page, M. J., McKenzie, J. E., Bossuyt, P. M., Boutron, I., Hoffmann, T. C., Mulrow, C. D., Shamseer, L., Tetzlaff, J. M., Akl, E. A., Brennan, S. E., Chou, R., Glanville, J., Grimshaw, J. M., Hróbjartsson, A., Lalu, M. M., Li, T., Loder, E. W., Mayo-Wilson, E., McDonald, S., … Moher, D. (2021). The PRISMA 2020 statement: An updated guideline for reporting systematic reviews. International Journal of Surgery, 88, Article 105906. https://doi.org/10.1016/j.ijsu.2021.105906
Parr, S. (2019). The changing shape of provision for rough sleepers: From conditionality to care. Housing Studies, 37(7), 1100–1123. https://doi.org/10.1080/02673037.2018.1543796
Postnikova, O., Bamgbade, J. A., & Wong, N. H. (2022). Performance index for public housing in East Malaysia. Architectural Engineering and Design Management, 18(5), 652–670. https://doi.org/10.1080/17452007.2021.1956418
Power, E. R., & Bergan, T. L. (2019). Care and resistance to neoliberal reform in social housing. Housing, Theory and Society, 36(4), 426–447. https://doi.org/10.1080/14036096.2018.1515112
Preece, J. (2019). Understanding approaches to tenant participation in social housing. UK Collaborative Centre for Housing Evidence. https://thinkhouse.org.uk/site/assets/files/1404/cache0719c.pdf
Priemus, H., Clapham, D., Clark, W., & Gibb, K. (2012). Managing social housing. In The Sage handbook of housing studies (pp. 461–483). Sage. https://doi.org/10.4135/9781446247570.n24
Qian, X., Chen, Y., & Cheung, E. S. (2019). Changes and trend of public housing policy in Netherlands, Hong Kong and Mainland China. In Proceedings of the 2019 International Conference on Pedagogy, Communication and Sociology (ICPCS 2019) (pp. 428–433). Atlantis Press. https://doi.org/10.2991/icpcs-19.2019.95
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