[1]
Esmaeili, A., Kahnali, R.A., Rostamzadeh, R., Zavadskas, E.K. and Ghoddami, B. 2015. An application of fuzzy logic to assess service quality attributes in logistics industry. Transport. 30, 2 (Jun. 2015), 172–181. DOI:https://doi.org/10.3846/16484142.2015.1046402.